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Top consumer blunders of the year

The editors of Fortune Magazine recently published an entertaining list of the 101 Dumbest Moments in Business. It's a long list that includes departing CEOs, public relations mishaps, toy recalls and just plain bad decisions, like naming an energy drink "Cocaine."

I've gleaned some of the more amusing consumer-related moments from Fortune's list and highlighted them here:

8. Rats invading a KFC/Taco Bell outlet in New York City.

15. Bindeez, a bead toy that is pulled from stores after scientists discover that the beads contain a chemical that converts into the date-rape drug GHB when ingested.

Picture
Photo from Humanesociety.org via Fortune

32. Rapper Jay-Z, founder of the Rocawear clothing line, is taken to task by the Humane Society after it finds that the "faux fur" in jackets sold by his company is actually dog fur.

36. Best Buy is sued by the state of Connecticut for setting up in-store kiosks set to a Web site that looks identical to bestbuy.com but lists higher prices than those consumers would actually find online.

38. Google. To test Google's ability to block harmful advertising, a Belgian IT security consultant posts an ad that reads "Is your PC virus-free? Get it infected here!" It is accepted by Google and displayed 259,723 times; 409 Web surfers actually click on the ad.

47. John Mackey, the Whole Foods CEO, is found to have used the screen name Rahodeb to write posts on a Yahoo Finance stock forum over an eight-year period hyping his company and himself while trashing Wild Oats, a competitor he hoped to acquire.

51. Apple. According to Fortune, a 9-year-old girl sends a letter to Apple CEO Steve Jobs suggesting ideas for improving her iPod Nano, only to get a letter from the company's legal counsel telling her that the company doesn't accept unsolicited ideas and not to send any more.
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73. Easy-Bake Ovens. In February, Hasbro announces a recall of nearly one million Easy-Bake Ovens after 29 children get their fingers stuck inside, some suffering severe burns. Five months later, the company is forced to reissue the recall after receiving reports on 249 additional incidents, 77 involving burns, including one that required a partial finger amputation.

87. SkyWest Airlines. SkyWest Airlines apologizes to a passenger after he's barred from using the plane's restroom during a one-hour flight. The passenger, who really had to go, ends up urinating into his airsickness bag and is questioned by airport police upon landing.

Posted by at December 18, 2007 11:47 a.m.
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