Why bank branches endure

The traditional bank branch hasn't been done in by online banking -- and won't be anytime soon, according to the Washington Business Journal:

Customers with a computer and an Internet connection can do just about anything they want in terms of banking. There are a few exceptions, such as buying investment products and settling loans, which need to be done in person. But for just about everything else, the Web and ATMs have replaced an internal visit to a bank.

So then why go to a bank?

"Why do people go to department stores?" asks Ann Clair, managing director of branch banking for Provident Bank. "We are humans, and we like that face-to-face interaction."