Is 'user-friendly' dead?

Performing his filial duty as a member of the Tech-Support Generation prompted Frank Catalano to muse:

There used to be a charming concept called "user friendly." It meant an average person, such as my 75-year-old mother or 80-year-old father, could reasonably expect a computing device or software to do what it promised to do without inexplicable problems. You don't hear much about it any more.

I suspect with PCs having hit the saturation point in U.S. households several years ago and most PC companies competing on price to steal existing market share, they see little profit in the concept. ...