Gen Tech Support

Gen X. Gen Y. The Internet Generation. Those and many other labels have been used to describe today's under-40s.

But I think Newsweek's Brad Stone may have come up with the best yet, one that neatly sums up a certain commonality of experience. We are, he proposes, the Tech-Support Generation:

Our job is to troubleshoot the complex but imperfect technology that befuddle mom and dad, veterans of the rotary phone, the record player and the black-and-white cabinet television set. Next week, on our annual pilgrimage home, we’ll turn our Web-trained minds and joystick-conditioned fingers to the task of rescuing our parents from bleeding-edge technology on the blink.

On a related note, if you want to see how your personal tech-support stories compare to those of the pros, check out the amusing archive of real-life stories at TechTales.