I believe that the Wall Street Analysts that would prefer to pay cashiers a below sustenance wage are negating the quantifiable effects of creating a resentful and hostile workforce. I previously worked for Costco, and while doing so, was able earn adequate compensation in order to finance a University education and obtain a professional designation. The many colleagues and still personal friends that continue to work for Costco currently have families, houses, and dignity. The employees of Costco have respect for themselves, the company for which they work, and most importantly the members and shareholders they serve everyday. Costco strives to exceed expectations for employees, customers, and shareholders. This type of excellence is systemic in Costco’s organization and is not something that can be performed in only a select number of its pursuits.

How much is excellence worth to a commercial organization? Some would agree that it is often immeasurable.